The importance of leadership in a rapidly shifting world is a no-brainer, and a theoretical approach to leading and managing does not help.

There are a large cadre of leaders and managers that have good intentions but does not have the fundamental skills to lead and manage – because they did not have the opportunity to learn them in a practical manner.

41 “How-to’s” that should be know of by heart, to the point of becoming habitual, are discussed to provide practical guidance in a standardised manner, each including very specific “how-to” action steps for topics such as how to plan, solve problems, organise, manage your time, delegate, issue assignments, communicate effectively, manage conflict, handle underachievers, and many more.

From analysis to delegation, from conflict to recognition – the single thread running through every section is this: know what is required, be clear about it, contract it properly, and then follow through.

Now – go lead and manage, because it matters.